Hearing Aid How-to Videos

Watch step-by-step answers

Dr. Dave Fabry provides step-by-step answers to some of the most common questions wearers have about their hearing aids.

Connectivity and Pairing

How to pair hearing aids with an Android phone for the first time

How to pair hearing aids with an iPhone for the first time

How to re-pair your hearing aids with an iPhone

How to ensure hearing aid connectivity after an iOS upgrade

How to pair your hearing aids to a Starkey accessory

How to re-pair your hearing aids to a Starkey accessory

Thrive Hearing Control App

How to get your hearing aids out of Thrive demo mode

What to do if one of your hearing aids isn’t streaming

How to use voice commands to control your hearing aids

How to use Find My Hearing Aids to find your missing hearing aids

How to create a reminder using your hearing aids and the Thrive app

What to do if your hearing aid’s Car Mode isn’t working

Hearing Aids

How to remove and replace Hear Clear wax guards

What to do if your hearing aids aren’t working properly

What to do if your hearing aids need repair or replacement

How to get replacement parts for your hearing aids

Can you program your hearing aids yourself?

Hearing Care Anywhere

How to submit a Hearing Care Anywhere request using an activation code

How to submit a Hearing Care Anywhere adjustment request

Charging and Accessories

What to do if your custom hearing aids aren’t charging

What to do if your standard hearing aids aren’t charging

How to make sure your Turbo Charger is charging your hearing aids

2020-09-09
I am a client at the Sound Hearing Center in Vienna VA. I have had nothing but positive experienc...
Cristina Thronson View Review
2019-09-25
I have been a client for several years. Joel fitted me with Starkey hearing aids and I am very s...
Myron Ratz View Review
2020-03-18
I strongly recommend Dr. Silverman! I had suffered from hearing loss and tinnitus for many years ...
Nina Gurman View Review
2020-02-20
I've been seeing Joel for 7 years. Amazing service. Strongly recommend. The hearing aids have ...
Peter Koenig View Review
2019-06-28
Joel was one of the providers Starkey Hearing provided to me in this area. After an initial meeti...
Peter Wynne View Review
2020-11-06
Excellent customer service. Very professional. Takes all the time you need to be sure you know h...
Tracey Paterno-Hardy View Review

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